Privacy Policy
Please read the following information that lets you know that everything we do on this site is legal, ethical, and full of Christmas cheer!
Scope
Back to top ↑This privacy statement covers any site owned, operated, or controlled by Treetime or any of its affiliates, including this Site, (“Treetime Sites”). Because Treetime wants to demonstrate its commitment to our users’ privacy, it discloses the information practices described below.
This policy applies to information collected when you visit the Site, create an account, place an order, subscribe to communications, or otherwise interact with us online. Links to third-party websites are governed by those third parties’ policies.
Information collection and use
Back to top ↑Treetime is the sole owner of the information collected on Treetime Sites. Treetime collects information from our users at several different points on our Web site. A user may be required to complete a registration form in order to use our web sites. Users may choose to opt-in to our subscription listing to receive informational or promotional offers from Treetime and its affiliates via mail or e-mail.
During subscription, a user is required to give contact information (such as name, address, and email address). We use this information to contact the user about products or services on our site for which they have expressed interest.
- Order and account details (name, billing/shipping address, email, phone, order history, customer service notes).
- Payment-related details (processed by our payment providers; we generally do not store full card numbers).
- Device and usage data (IP address, browser type, pages viewed, referring/exit pages, date/time stamps, clickstream data).
- Communications (emails/messages you send us; preferences; unsubscribe status).
- Optional inputs (reviews, survey/contest entries, gift messages, or other information you choose to provide).
Information use
Back to top ↑We store information that we collect through cookies, log files, and/or site traffic software to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is not tied to the user’s personally identifiable information. The data is used to improve the content and layout of the site for all users. We do not share profile data with other third parties.
- Process orders, payments, shipping, returns, and customer support.
- Communicate about your account, orders, and service updates.
- Send newsletters and promotional offers (where permitted), and measure campaign performance.
- Detect, prevent, and investigate fraud, abuse, security incidents, and unlawful activity.
- Comply with legal obligations and enforce our policies.
Communication, marketing, and opt-out
Back to top ↑We occasionally send information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
- Email marketing: Use the “unsubscribe” link in our promotional emails.
- Account-related messages: Transactional emails (order confirmations, shipping updates, password resets) are not marketing and may still be sent.
- Help from us: Email info@treetime.com with “Opt-Out” in the subject line.
If you use a referral feature to email a friend about our site, we may ask for your friend’s name and email address to send a one-time message. We use this information solely to send that message. Your friend may contact us at info@treetime.com to request removal of this information from our records.
Security
Back to top ↑This Web site takes precautions to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. While we use encryption to protect sensitive information online, we also take steps to protect user information off-line. Access to personally identifiable information is limited to employees who need it to perform a specific job. The servers that store personally identifiable information are in a secure environment.
If users have any questions about security at our Web site, users can send an email to info@treetime.com.
Data retention
Back to top ↑We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including to process orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and applicable requirements.
Your rights and choices
Back to top ↑Depending on where you live, you may have rights to request access to, correction of, deletion of, or portability of your personal information, and to opt out of certain processing (such as targeted advertising where applicable). You may also have the right not to be discriminated against for exercising privacy rights.
- Email info@treetime.com with “Privacy Request” in the subject line.
- Include your name, the email used on the Site, and the request you are making.
- We may need to verify your identity before fulfilling certain requests.
Children’s privacy
Back to top ↑The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to address it.
Notifications of changes
Back to top ↑If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
If we make material changes, we may provide additional notice (for example, by posting a prominent notice on our Web site or, where appropriate, by email).
Contact information
Back to top ↑22N102 Pepper Rd. Suite 110
Lake Barrington, IL 60010
USA
Links
This Web site contains links to other sites. Please be aware that we, Treetime, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every