What Customers Say

I just wanted to let you know what a wonderful time my family had in your store. The staff was so helpful about everything and answered every question we had. We were awed by how many artificial Christmas trees you had setup and everyone that walked up to us was very enthused which was refreshing as a customer. The showroom is gorgeous and every room decorated to the ninth degree! I just think your place is great and I can't wait to go back there. Treetime, Thank you for a fun visit and we look forward to our next outing to your store in November! - A.B.

Dear Treetime, I was expecting an automated attendant when I called you guys up to ask a few questions. You know, press 1 for this, press 400 for that. I didn't expect someone to pick up on the 1st ring but that's what happened. Thank you, Joe, for being so helpful and because of that kind of service I bought my first artificial Christmas tree! Yea! Wife loves it (and we all know that is pretty much all that matters) and I'll be shopping here again to buy some Christmas ornaments soon. Thanks, wish I knew of you guys sooner! - T.S.

My husband and I wanted to thank you for such an amazing Christmas tree. We chose on of your Telluride Spruce Platinum trees because of the lighting guarantee and features on it. The lighting wasn't all over the place or messy and you could tell it was professionally strung. Every single branch tip has a Christmas light at the end of it and when you plug the tree in its marvelous! Thank you, thank you, thank you! For so long I have been complaining to get rid of my old Mountain King Christmas tree and replace it with a newer one. I'm very happy I chose you folks and Merry Christmas from Hartford, CT! - S.M.

I had a hard time making a decision online when it came to shopping for a new Christmas tree. I chose Treetime on the recommendation of a coworker who owns one of your trees and she loves hers so I naturally trusted her. She was right! Your trees are super-real looking and I can't wait to set it up each Christmas season. I only hope that you don't keep making new tree styles or I'll just get tempted to buy another one in a few years! Thanks again. - O.W.

Hello Treetime, It has been several years since I've even bothered with a live tree but my artificial one was absolutely done for. I knew it was time for a change but I wanted only the best artificial Christmas tree possible. I am what you call a "perfectionist" when it comes to Christmas, although I'm a frugal one... I didn't go top-of-the-line but found a really well-priced New England Spruce tree and I just wanted to tell all of you how happy I am with it so far. Its definitely the best Christmas tree I've owned and guests could not tell it was fake even after touching the PE needles! It was hilarious to watch but after telling them it was a fake I bet you that you'll hear from them soon enough! Take care. - A.K.

Wanted to let you know we're thrilled with our new Forest Sierra Fir. Its exactly what I was looking for and I will definitely recommend your company to our friends. Thank you and God bless. - J.L.

Read some real Zingers about some of your competitors online so I started shopping around for something near me. You came highly recommended locally and I can see why after speaking with your phone customer service. Your team should be commended for the effort and professionalism. I'm not an easy shopper to please and as a mother with 2 kids I can tell you that my nerves are quite thin! Regardless, your staff went the extra mile to walk me through picking the best darned Christmas tree I've ever seen. If you put this on your site, get the Highland Fir, people! It's astonishing! Thanks Treetime and Happy Holidays. - R.B.

Hello Treetime, The Christmas tree is very realistic, the shipping was really fast, and I'm just emailing to let you know I never thought it could be so easy to buy something this big online and end up with no regrets. Thanks for a great experience. - T.M.

Dear Christmas Elves, Our home is filled with cheer and smiles. Our tree arrived quickly and the setup was a breeze. Thanks for everything! - S.W.

Your site is amazing and the selection is huge. I spent the better portion of 3 weeks trying to pick the right tree but I kept coming back to Treetime. Your service was friendly and you responded very quickly to my emails. I'm the proud new owner of one your slim Black Bear Forest artificial Christmas trees thanks to the help of your friendly phone reps. Do you have any idea how hard it is to find the right tree when you live in the deserts of Arizona, have 3 children and work full time?! Well, mine was delivered fast, was easy to setup, shape, and its jam packed with lights. I will be sure to send more people your way this Christmas. Toodles from Phoenix - Y.E.

Dear Treetime, I am a born and raised New Yorker so its in my genes to find sniff out a deal from (in this case) a thousand miles away. You tree folks know what you're doing up there near Chicago (I think this is a first). Jokes aside, my wife and I are extremely happy with our purchase from your website. We went with another known company 2 years ago and it ended up being a disaster with the lights. That was the main reason we decided on a pre lit Christmas tree in the first place! I can tell the difference in quality the second your tree showed up at the door. I say that because I opened the box, there were clear directions in "proper" English, the lights looked really nicely wrapped around the branch wires, and you could tell the hinges and pole were well constructed. You get what you pay for, right? Your Platinum Collection of trees lives up to the hype! Thanks and keep up the good work. - T.J.